Privacy Policy

Last updated: 1 June 2025  |  JSB Print Solutions Ltd  |  Northampton, United Kingdom

1. Who We Are

JSB Print Solutions Ltd is the data controller for information collected through this website and our Services. Our registered address is 9 Albion Place, Northampton, NN1 1UD, United Kingdom. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For data protection queries, contact us at: [email protected]

2. Data We Collect

We may collect the following categories of personal data:

Category	Examples	How collected
Contact information	Name, email address, phone number	Directly from you via contact forms, email, or phone
Business information	Company name, website URL, ad account IDs	During onboarding and service delivery
Usage data	Pages visited, time on site, device type	Automatically via cookies (see Cookie Policy)
Communications	Email and message content	When you contact us
Financial information	Invoice details, billing address	During the payment process

3. How We Use Your Data

We use your personal data for the following purposes:

• Service delivery — to set up, manage, and optimise your advertising campaigns (lawful basis: contract performance)
• Communication — to respond to enquiries and provide service updates (lawful basis: legitimate interests)
• Invoicing and payments — to process and record transactions (lawful basis: contract performance and legal obligation)
• Improvement of our services — to analyse how our website is used and improve user experience (lawful basis: legitimate interests)
• Legal compliance — to comply with applicable laws and regulations (lawful basis: legal obligation)

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

4. Data Sharing

We may share your data with:

• Meta Platforms Inc. — when managing your ad accounts on Facebook and Instagram
• Madgicx — when setting up and managing your Madgicx account on your behalf
• Payment processors — for invoicing and payment collection
• Cloud service providers — for email and document storage (e.g. Proton Mail)
• Legal and regulatory authorities — where required by law

All third parties we work with are required to handle your data in compliance with applicable data protection law.

5. Data Retention

We retain personal data only as long as necessary:

• Client records and correspondence: 6 years after the end of the contract (for tax and legal compliance)
• Enquiry data (non-clients): 12 months
• Website analytics data: 26 months

6. International Transfers

Some of our service providers (including Meta and Madgicx) are based outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in compliance with UK GDPR requirements.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include encrypted communications (Proton Mail), access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date. We will notify you of significant changes where we hold your contact details.

11. Contact Us

For any privacy-related questions, please contact:
JSB Print Solutions Ltd
9 Albion Place, Northampton, NN1 1UD, United Kingdom
Email: [email protected]
Phone: +44 1604 550 247